THE DIGITAL WORKPLACE
5 essential building blocks for a digital workplace
Where your employees work and when is defined less by time and location these days. They work in their own digital workplace, meaning that they require more than just a laptop and software. Have you considered connectivity, security, and support yet?
5 essential building blocks for an efficient digital workplace
CONNECTIVITY AT THE OFFICE AND AT HOME
- Reliable and secure internet connection
- Telephone line
- Great 4G coverage
- Office applications such as e-mail, word processing, etc.
- Collaboration applications such as video conferencing, chat, etc.
- Direct contact with customers: chatbots and instant messaging
DEVICES AND INFRASTRUCTURE
- Mobile devices: laptops, tablets, smartphones, etc.
- Accessories: headsets, speakers, etc.
- Furniture: office chairs, desks, etc.
- Custom-equipped meeting venues
SUPPORT YOUR MANAGERS AND EMPLOYEES
- E-learning and online training about tools and leadership
- Develop change management
- Monitoring and analyzing user experience
- Protecting the company data
- Secure employee devices and private networks
- Awareness of phishing emails, ransomware, SMS fraud, etc.
Organizations focus more and more on their core business and call on specialists for other issues like a productive, efficient, hybrid working environment. The concept behind Workplace-as-a-Service is that an organization subscribes to a workplace for its employees as a service at a fixed price per user.
“For that matter, maintaining a hybrid work environment – physical and digital, at home and in the office – requires enormous expertise,” says Yashfeen Saiyid, Proximus Benelux Head of Advanced Workplace. “That's a concern we relieve companies of with WPaaS, making it easier for them to take that step toward the digital workplace.”
Collaboration and innovation
WPaaS goes far beyond telecommuting. “There’s the internal added value,” said Saiyid, “where company innovation accelerates due to improved collaboration between multifunctional teams. WPaaS contributes to the company’s role within a larger ecosystem too. The employees of different partners can communicate more quickly – always securely of course – across company borders.”
Yashfeen graduated with a degree in business engineering from Hasselt University. He has worked at Proximus since 2009, acting as Head of Advanced Workplace Benelux since last year.
“WPaaS ensures more and better collaboration within the broader ecosystem and between companies.”
Yashfeen Saiyid, Head of Advanced Workplace
How does WPaaS work in practice?
Proximus starts with an in-depth analysis of the company’s current situation and its objectives. “We offer a viable solution based on that,” said Saiyid, “including the right devices and applications, customized support via a helpdesk, and so on.”